Terms & Conditions

1 Introduction & Acceptance

Welcome to bbajje, Bangladesh's dedicated online cricket betting and casino platform available at https://bbajje.club. bbajje provides sports betting markets — with a particular focus on cricket including the Bangladesh Premier League (BPL), T20 World Cup, IPL, Asia Cup, and bilateral series involving the Bangladesh Tigers — alongside a comprehensive online casino featuring more than 2,000 certified games from globally recognised studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi.

These Terms and Conditions, together with our Privacy Policy and any game-specific or promotion-specific rules published on the platform, govern your entire relationship with bbajje. They apply to every interaction you have with the platform, including browsing, account registration, depositing funds, placing bets, playing casino games, claiming bonuses, and contacting our support team.

By completing the registration process on bbajje, by clicking any "Accept", "Agree", or "Continue" button during account creation, or by simply using the bbajje platform in any capacity after these Terms have been published, you confirm that you have read and fully understood these Terms and that you agree to be legally bound by them. If you do not agree with any provision of these Terms, you must immediately cease using the bbajje platform.

bbajje reserves the right to update, amend, or replace these Terms at any time. The most current version will always be accessible at https://bbajje.club/terms-conditions and will carry an updated effective date. Your continued use of the platform after any amendment constitutes your acceptance of the revised Terms.

2 Eligibility & Age Verification

Access to bbajje is strictly restricted to individuals who meet all of the following criteria at the time of registration and throughout their continued use of the platform:

• You are at least 18 years of age. bbajje operates a strict 18+ policy with no exceptions.
• You are accessing the platform from a jurisdiction where online betting and casino gaming is not explicitly prohibited under applicable local law.
• You are acting on your own behalf and not on behalf of any third party.
• You are not currently subject to a self-exclusion agreement with bbajje or any affiliated platform.
• You have not previously had an account on bbajje closed or suspended for breach of these Terms.
• You are not a director, officer, employee, contractor, or immediate family member of an employee of bbajje or any of its software or service providers.

bbajje reserves the right to request documentary proof of age and identity at any stage. Acceptable identity documents include a valid National Identity Card (NID), passport, or driver's licence. Until satisfactory verification is provided, bbajje may place restrictions on deposits, withdrawals, or betting activity on the account.

3 Account Registration & Management

3.1 One Account Per Person

Each individual may hold only one active account on bbajje. The creation of multiple accounts by the same individual — whether under different names, email addresses, phone numbers, or payment methods — is strictly prohibited and constitutes a material breach of these Terms. bbajje employs automated and manual processes to detect duplicate accounts. Where duplicate accounts are identified, all accounts belonging to the individual may be closed and any balances or pending withdrawals may be voided.

3.2 Accuracy of Registration Information

You are required to provide complete, accurate, and up-to-date information during account registration. This includes your legal full name, date of birth, residential address, phone number, and email address. Providing false, misleading, or outdated information is a breach of these Terms and may result in account suspension, withdrawal restrictions, or permanent closure.

3.3 Account Credentials & Security

You are solely responsible for maintaining the confidentiality of your bbajje username and password. You must not share your credentials with any other person or allow any third party to access your account. bbajje will never ask you to provide your password via email, live chat, telephone, or any other channel. If you suspect that your account has been accessed without your authorisation, you must contact the bbajje support team immediately at [email protected] so that appropriate security measures can be taken.

3.4 Account Verification (KYC)

In line with responsible gaming and anti-money-laundering obligations, bbajje conducts Know Your Customer (KYC) verification on all accounts. Verification may be triggered at registration, before processing a first withdrawal, when unusual account activity is detected, or at any other time at bbajje's sole discretion. Members are required to submit clear copies of requested identification and address documents within the timeframe specified by the support team. Failure to complete KYC verification within the specified period may result in account restrictions or closure.

4 Deposits & Withdrawals

4.1 Supported Payment Methods

bbajje currently supports the following deposit and withdrawal methods for players based in Bangladesh: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank transfer, City Bank transfer, BRAC Bank transfer, Islami Bank transfer, Sonali Bank transfer, Visa, and Mastercard. The availability of specific payment methods may vary and bbajje reserves the right to add, modify, or withdraw supported methods at any time.

4.2 Minimum Deposit & Withdrawal Amounts

• Minimum deposit: ৳500 per transaction via bKash or Nagad mobile wallets.
• Minimum withdrawal: ৳1,000 per transaction.
• Maximum withdrawal limits may apply on a per-day and per-week basis and will be communicated through the member's account dashboard or on request from the support team.

4.3 Processing Times

Deposits are credited to your bbajje account balance in real time or within a few minutes of payment confirmation, depending on the payment method used. Withdrawals to bKash and Nagad mobile wallets are typically processed within fifteen minutes of approval. Bank transfer withdrawals may take one to three business days depending on the receiving institution. All times are based on Bangladesh Standard Time (BST, UTC+6).

4.4 Fees

bbajje charges zero platform fees on deposits and withdrawals. However, your payment provider (bKash, Nagad, bank, etc.) may apply its own transaction charges independently of bbajje. You are responsible for checking and accepting any fees charged by your own payment provider.

4.5 Currency

All transactions on bbajje are conducted in Bangladeshi Taka (BDT, ৳). Any amounts displayed in other currencies are for indicative purposes only and the actual transaction will be processed in BDT at the prevailing exchange rate.

4.6 Withdrawal Conditions

Withdrawals are subject to the following conditions:

• The account must have successfully completed KYC verification.
• Any active bonus funds attached to the account must have been fully wagered in accordance with the applicable wagering requirements before a withdrawal of bonus-derived winnings can be processed.
• Withdrawals must be made to a payment method in the same name as the registered account holder. Third-party withdrawals are strictly prohibited.
• bbajje reserves the right to conduct additional security checks before releasing any withdrawal and may request further documentation if deemed necessary.

5 Betting & Gaming Rules

5.1 Sports Betting

All sports bets placed on bbajje are subject to the specific rules applicable to the relevant sport, competition, and market type. In the event of any discrepancy between a general rule and a sport-specific rule, the sport-specific rule takes precedence. bbajje offers live in-play betting on cricket and other sports — live markets may be suspended or restricted at any time if data integrity cannot be guaranteed.

5.2 Obvious Errors

bbajje reserves the right to void any bet placed at odds that were published as a result of a manifest error, technical fault, or human input error. "Manifest error" means an error so obvious that a reasonable person would have recognised the odds as incorrect before placing the bet. bbajje will not be liable for any loss resulting from a member's decision to place a bet on erroneously published odds.

5.3 Casino Games

All casino games on bbajje are provided by certified third-party studios and are subject to the game rules published by the relevant studio. Random Number Generation (RNG) is independently certified for all applicable titles. The house edge for each game category is disclosed within the game information panel. bbajje does not manipulate game outcomes and has no influence over the RNG processes managed by third-party providers.

5.4 Bet Acceptance

A bet is only confirmed once bbajje's system has accepted and recorded it with a unique bet reference number. A bet that has not received a reference number has not been accepted. bbajje is not responsible for bets that fail to register due to internet connectivity issues on the member's side.

6 Bonuses & Promotions

bbajje offers a variety of bonuses and promotional offers to both new and existing members. All bonuses are governed by the following general conditions, in addition to any specific terms stated in the individual promotion:

• Bonuses are available to eligible members only, as defined in each promotion's specific terms. Eligibility criteria typically include minimum deposit thresholds, geographic restrictions, and payment method conditions.
• All bonuses are subject to a wagering requirement before any bonus-derived winnings may be withdrawn. The wagering multiplier applicable to each bonus will be clearly stated in the promotion details. Unless otherwise specified, the default wagering requirement is 30x the bonus amount.
• Bonuses have an expiry period. If the wagering requirement is not completed within the specified period, the bonus and any winnings derived from it will be forfeited automatically.
• Bonus funds are used after real-money funds in your account balance. Winnings generated from bonus funds are credited to your bonus balance until wagering requirements are met.
• bbajje reserves the right to alter, suspend, or permanently withdraw any promotion at any time without notice. Promotions may not be combined unless explicitly stated.
• Seasonal promotions — including BPL season campaigns, Eid bonus offers, and Pohela Boishakh specials — are subject to the same general conditions above in addition to their own specific terms, which will be published on the promotions page when the offer is live.
• Any attempt to abuse bonus offers — including but not limited to creating duplicate accounts, placing offsetting bets, or using arbitrage strategies specifically to complete wagering requirements — will result in forfeiture of the bonus and any associated winnings, and may result in account suspension.

7 Prohibited Conduct

The following activities are strictly prohibited on the bbajje platform. Engaging in any of these activities constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of all balances, permanent ban, and in serious cases, referral to relevant law enforcement authorities:

• Underage gambling: Using the platform if you are under 18 years of age.
• Multiple accounts: Registering or operating more than one account on the platform.
• Identity fraud: Providing false personal information or impersonating another individual during registration or verification.
• Automated betting tools: Using bots, scripts, macros, or any automated software to place bets or interact with the platform in a non-human manner.
• Bonus abuse: Exploiting promotions through the use of multiple accounts, arbitrage strategies, or any other method not consistent with genuine recreational play.
• Collusion: Conspiring with other players to gain an unfair advantage, including but not limited to chip-dumping in poker or coordinated betting in casino games.
• Match fixing & insider information: Placing bets on the basis of inside information, or in any way participating in or facilitating the fixing of sporting events.
• Money laundering: Using bbajje to process, conceal, or legitimise the proceeds of criminal activity. bbajje complies fully with applicable anti-money-laundering obligations and will report suspicious activity to the relevant authorities.
• Chargebacks: Initiating a chargeback or reversal on a deposit made to bbajje through any payment provider. Any account for which a chargeback is raised will be suspended pending investigation.
• System exploitation: Deliberately exploiting any software bug, error, or vulnerability found on the platform. Members who discover a bug must report it to [email protected] immediately. Any winnings generated by exploiting a known or unknown system error may be voided.

8 Responsible Gaming

bbajje is deeply committed to promoting responsible gambling practices among all members. The platform is designed exclusively for adult entertainment purposes. Gambling should always be viewed as a form of entertainment — not as a source of income or a method of recovering financial losses.

bbajje provides the following responsible gaming tools to all registered members, accessible directly from their account settings at any time:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts to control your spending.
• Session Time Reminders: Configure automated reminders that notify you when you have been playing for a specified duration.
• Cooling-Off Period: Take a temporary break from the platform for a defined period of between 24 hours and 30 days, during which your account will be suspended for betting and gaming activity.
• Self-Exclusion: Permanently exclude yourself from the bbajje platform. Self-exclusion is irrevocable for a minimum period of six months and may be set for longer durations up to five years or permanently. bbajje will make all reasonable efforts to prevent marketing communications being sent to self-excluded members.

If you are concerned that your gambling habits may be becoming harmful, bbajje encourages you to contact our 24/7 support team immediately via live chat on site or by emailing [email protected]. Our trained support agents will assist you confidentially and without judgement.

9 Privacy & Data

bbajje collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at https://bbajje.club/privacy-policy. By registering an account on bbajje, you consent to the collection and processing of your personal data as described in the Privacy Policy.

bbajje employs industry-standard SSL encryption across the entire platform to protect data in transit. Passwords are stored using cryptographic hashing and are never retained in plain text. bbajje will never sell your personal data to third parties for marketing purposes. Data may be shared with KYC verification partners, payment processors, fraud detection services, and regulatory authorities where required by law or these Terms.

10 Intellectual Property

All content on the bbajje platform — including but not limited to the logo, brand name, website design, graphics, text, software, game interfaces, and promotional materials — is the exclusive property of bbajje or its licensed content providers and is protected by applicable intellectual property laws.

Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bbajje platform solely for their own personal, non-commercial recreational purposes. No content from the bbajje platform may be copied, reproduced, distributed, modified, framed, sold, or otherwise exploited for any commercial purpose without the prior express written consent of bbajje.

11 Limitation of Liability

To the fullest extent permitted by applicable law, bbajje and its directors, officers, employees, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the platform — including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption — even if bbajje has been advised of the possibility of such damages.

bbajje does not warrant that the platform will be available uninterrupted, error-free, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis. bbajje will make reasonable efforts to ensure platform availability but cannot guarantee continuous, uninterrupted access.

bbajje's total aggregate liability to any individual member for any claim arising out of or in connection with these Terms shall not exceed the total net deposits made by that member to their bbajje account in the twelve-month period immediately preceding the event giving rise to the claim.

12 Suspension & Termination

bbajje reserves the right to suspend, restrict, or permanently close any member account at its sole discretion and without prior notice in the following circumstances:

• Breach of any provision of these Terms or any applicable game or promotion rules.
• Suspected fraudulent, abusive, or criminal activity.
• Failure to complete KYC verification within the required timeframe.
• Initiation of a payment chargeback or reversal.
• Use of the platform from a jurisdiction where online gambling is prohibited.
• Reasonable suspicion that the account is being operated by a minor.
• Reasonable suspicion that the account is being used in connection with money laundering or other financial crimes.

In the event of account closure due to a breach of these Terms, bbajje reserves the right to withhold and forfeit any balance remaining in the account. Where an account is closed for reasons unrelated to a member's breach (for example, bbajje voluntarily withdrawing from a market), any verified real-money balance will be returned to the member via their registered payment method within a reasonable timeframe.

A member who wishes to voluntarily close their account may do so at any time by contacting the support team. Any verified real-money balance at the time of voluntary closure will be paid out in accordance with the standard withdrawal process, provided all applicable wagering requirements and KYC conditions have been satisfied.

13 Disputes & Complaints

If you have a complaint or dispute regarding any aspect of the bbajje platform — including but not limited to bet settlement, payment processing, account management, or customer service — you should follow the process set out below:

1. Step 1 — Contact Support: Submit your complaint to the bbajje support team via live chat on site or by email to [email protected]. Please provide your account username, a clear description of the dispute, and any supporting screenshots or documentation. Our team will acknowledge your complaint within 24 hours (Bangladesh Standard Time).
2. Step 2 — Escalation: If your complaint is not resolved to your satisfaction at the first level, you may request escalation to a senior member of the bbajje team by clearly stating this in your follow-up message. Escalated complaints will be reviewed within five business days.
3. Step 3 — Final Resolution: bbajje will issue a final written response to all escalated complaints. This response represents bbajje's binding determination on the matter. bbajje's decision on disputes related to game outcomes, RNG results, or odds calculations is final and not subject to further internal appeal.

bbajje is committed to handling all complaints promptly, fairly, and transparently. We aim to resolve the vast majority of disputes at the first support contact level.

14 Amendments to Terms

bbajje reserves the right to amend, update, or replace these Terms and Conditions at any time. The updated Terms will be published at https://bbajje.club/terms-conditions with a revised effective date. Where the changes are material, bbajje will make reasonable efforts to notify registered members via the email address on record or through an in-platform notification.

Your continued access to or use of the bbajje platform following the publication of any amended Terms constitutes your acceptance of the updated Terms in their entirety. If you do not agree with any change to the Terms, you must cease using the platform immediately and contact the support team to initiate voluntary account closure.

15 Contact Information

If you have any questions, concerns, or requests relating to these Terms and Conditions, the bbajje platform, or your account, please contact the bbajje support team through any of the following channels:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week, directly on the bbajje website.
• WhatsApp: +880 1700 000000
• Time Zone: Bangladesh Standard Time (BST, UTC+6)

bbajje's support team operates around the clock, including during BPL season, national holidays such as Eid, Victory Day (December 16), and Independence Day (March 26), and all Bangladesh Tigers match days.